It is set up by the ministry of railways as the subsidiary of the Indian railway to handle the online ticket operations. You can also book hotel tickets online.
History
In 1984, Shri M.P. Mall became the chairperson. The IRCTC website is maintained by the board divisions while the offline counters are maintained by CRIS. The IRCTC headquarters is in New Delhi.
Objectives
The manpower productivity is also increased and resources are optimized.In the organized sector it consolidates the catering services and upgrades them also.
Advantages
You can book the tickets online by making the online payment i.e., net banking, credit or debit card, etc. It also provides a tatkal ticket booking facility. It also provides a special train ticket booking facility.
Disadvantages
Sometimes the site is not responding properly or hanging due to heavy traffic because a lot of customers use this site to do their tickets. Sometimes you may face errors in the payment gateway.
Steps
You have to register yourself by using a username and password. The plan of travel is open You have to select the route and select the ticket. Make the online payment. Click on the submit button and book your ticket.
IRCTC ID
Use your user ID XXXXXXXX and password that you created at the time of registration. You have to use this Id and password to open your account and book your tickets.